Service InitiationService Initiation

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When requesting utility service, please notify our customer service department at (614) 901-6430 two to three working days before the date you want your service to begin. Our customer representative will assist you in setting up a utility account based on required information obtained when you call to request service. On your service initiation date, our meter reader will obtain readings from which your billing history will start.

Please have the following information available when calling to establish utility services:

  1. Address where utilities will be provided
  2. Account holder name and address where bills are to be mailed
  3. Social Security or Tax ID number
  4. Phone number
  5. E-mail address
  6. Name of landlord or owner
  7. Start date for utility services