Heating/Cooling Payment Assistance

If you need help paying your heating or cooling bills, call HEAP (Home Energy Assistance Program) toll-free at (800) 282-0880 between the hours of 8 a.m. and 5 p.m., Monday through Friday. For the hearing impaired with a TDD telecommunications device, call toll-free at (800) 686-1557, or in Franklin County, call (614) 752-8808. To obtain information about guidelines for assistance, visit energyhelp.ohio.gov.