The City of Westerville offers a budget billing option to residential homeowners with one year of history with the City. With budget billing, you are required to make a payment each month that is equal to the approximate average of monthly utility charges during the past 12-month period. A requirement of this program is that your budget amount must be paid by the due date each month. Failure to pay the budget amount each month may result in termination of participation in budget billing.
Although the amount to be paid each month remains the same, actual charges are calculated monthly, and any difference between the amount paid and the amount charged becomes a deferred balance. The deferred balances on budget accounts are reviewed routinely to ensure that the budget amount is close to the current monthly average. When necessary, the budget amount may be adjusted to keep the deferred balance low. A settle-up process occurs once each year, and any deferred balance is used in the calculation of the budget amount for the next year.
This option can be helpful to customers who wish to level out their utility payments and reduce payment difficulties during months when charges may be unusually high. For more information about the budget billing option or to enroll by telephone, please contact one of our customer service representatives at (614) 901-6430.