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Internet Purchase Exchange Zones

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While the majority of Internet-based sales between neighbors are honest and friendly, there are stories that warrant safety precautions. Robberies, fraud and scams have been reported over time, which led public safety officials to issue warnings, tips for transactions and special sites to safely exchange items or money. To maximize the safety of both the buyer and the seller, the Westerville Division of Police (WPD) has introduced an “Internet Purchase Exchange Zone” program, designating exchange sites for parties agreeing to a buy, sell or trade arrangement.

Approved sites are marked with signage (pictured, left) and offer enhanced safety features that may not be available at other public sites, including a staff presence and surveillance (where and when available). Please note that, while City staff may be present, they will not oversee exchanges. WPD officers will not oversee exchanges unless requested due to safety concerns or conflict.

Exchange Zones:

  • Open 24/7:
  • Westerville Division of Police Lobby, 29 S. State St.
  • Westerville City Hall Parking Lot, between W. College Avenue and W. Park Street. 
  • Westerville City Hall Courtyard, 21. S. State St.
  • Open Weekdays from 8 a.m. - 5 p.m.
  • Westerville City Hall Lobby, 21 S. State St. 

Things to Know Before Using Exchange Zones:

  • These locations are intended for in-person exchanges, do not drop-off property. 
  • No weapons or illegal merchandise may be exchanged at these sites.
  • WPD officers will not check items to determine if they are stolen.
  • WPD officers will not oversee exchanges unless requested due to safety concerns or conflict.
  • Never share your personal information, especially usernames, passwords and financial information.
  • Pay cash when you can, especially when meeting with someone for the first time.
  • Stay aware of your surroundings and call 9-1-1 if you feel unsafe.
  • Find more safety tips and trade locations on