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Employee Assistance Program

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Employees have an additional benefit called an Employee Assistance Program (EAP). Your EAP is confidentially provided to you through UnitedHealthcare. Optum will provide a wide range of counseling services for you and your family. Such counseling services include: work stress, marital and family problems, financial concerns, alcohol and drug use among many others.

Call Optum at (866) 248-4094 or visit

The first three visits are of no cost to City employees. The cost of every visit thereafter will depend upon the medical situation at hand. Professionals are always on call. You may also refer to your Aetna EAP enrollment packet for details or go to for information.