FAQs

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Expand/Contract Questions and Answers

  • Who do I call when I have a question about my electric bill, when I want to start service or I need a final reading?

  • Who do I call to report a problem with my electric service or an outage?

  • Who do I notify when digging will be done in my yard?

  • How do I report a street light that is not working properly?

  • I think I may have a faulty electric meter. Who do I call to have it checked?

  • What should I do during a power outage?

  • Can I landscape around the transformer (or pedestal) in my yard?

  • I have trees on my property near power lines that I want trimmed or removed. Who should I contact?

  • I have tree limbs in my yard due to a storm.

  • I would like to install a deck, a swimming pool, or a privacy fence and the electric lines need to be relocated. Who do I contact?

  • My meter (meter base) is falling off the house. Who do I call to have it repaired?