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Advanced Metering Initiative (AMI)

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The City of Westerville - Electric Division finished deploying advanced meters to all commercial, residential and industrial customers in 2018.  These advanced meters: Westerville's Electric Metering Team

  • Allow for the measuring of electricity and water usage on a daily, hourly or on-demand basis.
  • Provide automated meter reading.
  • Provide automated outage reporting (although customers are still encouraged to call).
  • Provide usage information for consumer use.
  • Helps detect water leaks before a monthly, manual meter reading. 

With the automated reporting of utility consumption, the City of Westerville is keeping pace with national and global competitors that are using similar technology.

Residential account holders who wish to opt-out of the Advanced Metering Initiative (AMI) may opt-out by filling out the online form HERE.  In the future, additional fees may be charged to residents who choose to opt-out of the Advanced Metering Initiative (AMI).  Residents who opt-out of the Advanced Metering Initiative and have an analog meter will receive a new, non-AMI digital meter.

Advanced Metering FAQs

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  • Who owns the electric and water meters on my home or business?
  • If I opt-out of advanced metering, will I incur additional fees?
  • If I have a mechanical (analog) electric meter, will I receive a new digital meter if I opt-out of the Advanced Metering Initiative?
  • If I have questions, who should I contact?
  • What is an advanced metering system?
  • What are the benefits of advanced metering?
  • How is advanced metering expected to benefit the utility?
  • Is there a monthly monitoring fee for advanced metering?
  • Will my billing information remain confidential?
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