Advanced Metering Initiative (AMI)

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As of July of 2018, the City of Westerville - Electric Division had deployed all advanced meter to commercial, industrial and residential customers. These advanced meters allow for the measuring of electricity and water usage on a daily, hourly or on-demand basis. Advanced metering provides automated meter reading, automated outage reporting (although residents are still encouraged to call) and utility usage information for consumer use. Advanced meters also allow for the consumer to potentially locate a water leak before a monthly manual meter reading.  Meter measurement data is remotely transmitted to the utility company in near real-time enabling the customer to see this information.  Before the advanced meter initiative, Westerville meters were not automated, and much like the odometer on an automobile, these meters simply tallied the amount of electricity or water used.  They must also be manually read every month by a meter reader for the purpose of determining monthly consumption charges.

These features are expected to save utility customers money on their use of electricity and water. Further, businesses and residents in Westerville have expressed the desire to automate the reporting of their utility usage using advanced metering technology, thereby keeping pace with national and global competitors using similar technology.

Residential account holders who wish to opt-out of the Advanced Metering Initiative (AMI) may opt-out by filling out the online form HERE.
  In the future, additional fees may be charged to residents who choose to opt out of the Advanced Metering Initiative (AMI). Residents who opt-out of the Advanced Metering Initiative and have an analog meter will receive a new, non-AMI digital meter.

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