The Community Affairs Department supports all communication efforts for the City.

This team of strategic communicators is dedicated to increasing public awareness, interest, understanding of and participation in issues, enhancing the City’s role as a responsive, proactive provider of services and information.

The division is responsible for the following disciplines:

• Media relations
• Brand/reputation management
• Visual, broadcast communication
• Professional development
• Public education
• Marketing
• Advertising
• Social media
• Electronic communication
• Publications
• Graphic design

Records Requests 

The Community Affairs Department does not manage records requests. To request an accident or crime/incident report, please visit the Westerville Division of Police Records page. To learn about other public records policies and information, please visit the Public Records Policy and Information page.