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COTA Plus Coming Soon

Post Date:03/18/2020 4:21 PM
The City is working with the Central Ohio Transit Authority (COTA) to bring “COTA Plus,” an on-demand microtransit service to Westerville beginning in August. The original June 15 debut was postponed due to the COVID-19 pandemic. Westerville City Council voted to approve the program at their March 17 regular meeting.

First piloted in Grove City, the program operates similarly to ride-share programs like Uber and Lyft with trips  scheduled 15 minutes ahead of time via the COTA Plus mobile application or phone call to (614) 308-4400. Uniformed COTA drivers will pick up customers in a branded, six-passenger COTA Plus vehicle at designated neighborhood pick-up spots. Users should expect to share a ride with their neighbors heading in similar directions. Individuals with mobility restrictions may register to receive door-to-door service. 

The service will operate from 5:30 a.m. - 8 p.m. Monday-Friday with expanded coverage for special weekend events. Each ride costs $3 or users may purchase a day pass for $6 per person. Children 12 and under are free with a parent. Riders ages 65 and up can ride for $2 per person, per ride with a day-rate pass of $4 per person. Westerville City School students (middle and high school) and C-pass holders ride for free. Additionally, riders connecting to a COTA bus stop can ride for free. All riders must register for an account with COTA to take advantage of this service. 

To get started and upon the June program launch, visit your mobile application store, search for “COTA Plus,” download the application and set up your desired payment method before scheduling your first ride. 

Learn more about the program at
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